Delivery and Shipping
Your order will be shipped via the shipping method you have chosen during the checkout process. The place of the delivery is deemed to be the address that the customer indicates to the Little Bump. Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot take the responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delay.
- Shipping within Australia is free
- We don’t ship outside Australia at present.
Delivery times are 3-5 business days from the time of order. A dispatch confirmation email displaying your track and trace number will be sent once the order has been shipped.
Little Bump cannot accept responsibility for items that are lost or damaged when being sent out or returned to us. Little Bump are happy to assist with any questions, but please direct all enquiries to Australia Post. If this situation arises, the customer can only be reimbursed if Little Bump are approved a credit by Australia Post for the lost/damaged item. We highly recommend customers keep a copy of their tracking number when returning items to Little Bump. If we do not receive a return/receive a return damaged, we are not required to compensate the customer.
Covered by this service
Our Australia Post Service offers delivery with safe drop or will be sent to the post office at the driver’s discretion. This means if you are not home at the time of the delivery, your order will be left in a safe place, so it is ready and waiting for you. Australia Post will also take a photo of where your order was left. If you have specific instructions on where you need your post delivered, please contact Australia Post with your tracking number and give them this information. Any instruction left in the notes section on a Little Bump order cannot be passed onto Australia Post as we are a separate service.